We provide specialist accredited advice and assistance on a wide range of welfare issues. We can offer support to people at crisis point with items such as food and clothing, as well as longer term casework such as advocacy with housing and benefits.

We also offer outreach services to Irish people over the age of 55, who have reduced mobility and are unable to attend the centre in person. An outreach worker can come to your home an assess your needs and link you in with appropriate services.

 

We can provide support in the following areas:

  • Applying for National Insurance Number
  • Opening a bank account  
  • Housing & benefit advice
  • Returning to Ireland
  • Moving to London
  • Obtaining Irish birth cert and passports
  • Accessing health and care services
  • Irish & UK pension advice
  • Linking with social opportunities and befriending
  • End of life planning

 

 “It’s nice to know that there is someone looking out for me. If I can’t make it in I get a phone call to make sure I’m alright, and that’s reassuring. When I was in hospital they visited me and cheered me up.”  Patrick, Outreach Client

 

Advice & Outreach Services 

Due to the outbreak of the coronavirus (COVID-19) pandemic, the Advice Service will now be fully operating via telephone and email.

However, this will be staffed by our same experienced team. 

Please call 0207 916 2222 (option 1) or email [email protected]

New Clients

  • The receptionist will take your details and a brief explanation of you query and pass it on to the duty advice worker. 
  • The duty advice worker will aim to get back to you for an initial telephone consultation within 1 working day.
  • Your query will then be triaged, and the advice worker will let you know how they are going to help you with your query. 
  • Please be patient as we expect a huge demand on the service and will do the best we can. 

Existing Clients

  • Please call reception as normal on 0207 916 2222 (option 1) and a message will be passed to your usual advice worker who will get back to you as soon as possible. 

Address:
50-52 Camden Square,
NW1 9XB

This service is wheelchair accessible 

We offer satellite advice services in West London and Kilburn.

We also provide outreach services in a number of boroughs across London.

 

For more information about our advice and outreach service, please contact us:

Phone: 020 7916 2222
Email: [email protected]